Lisa is shown to be a very kind and warm welcoming person, she is seen to be a very open hearted individual and doesn't seem bothered by Sal at all, even introducing him to her son.
Lisa is depicted as tall brunette wearing a blue jumpsuit while wearing brown gloves and shoes. The gloves are noticeably damaged as is evident by the patch that is sewn on one of them. She also has very droopy eyes due to working.
She can be found in Episode 1 on the third floor on the far left side mopping the floor.
When Sal talks to her, she will welcome him to the building and tell him not to listen to the claims of ghosts haunting the building. After a while Lisa will say that she thinks Sal and her son Larry would get along and gives Sal a key card to access the basement. She is seen sick in Episode 2 and it is shown that Larry is taking care of her.
In Episode 3, she is seen preparing the plumb in the kitchen.
- She believes her husband left her and doesn't want any of his belongings in the house although, this was never confirmed as of yet.
- In a dialogue option, she says that she has been living in the apartments for awhile, "goin' on ten years now".